Returns, Exchanges, and Cancellations
We undertake to replace any product delivered to you that is faulty or is in a damaged condition. If you wish to return a faulty or damaged product, you must notify us immediately.
We undertake to exchange any product that is unused, undamaged and still in its original packaging. The product must be returned at the buyer's cost with proof of purchase within 14 days of delivery.
We do not accept refunds unless the product is faulty. We do not provide refunds due to incorrect ordering or change of mind.
A 20% restocking fee will apply.
Please note that under no circumstances will custom, limited edition or discontinued products be accepted for exchange due to incorrect ordering or change of mind.
If undamaged goods are returned to us for exchange, we do not refund any shipping charges associated. The return of undamaged goods for exchange is entirely at your cost and risk. If damaged goods are returned to us for exchange, we reserve the right to refuse the exchange at our own discretion.